Operation management is a leadership field concerned with the administration of business practices, which convert labor and materials into efficient goods and services. It is a crucial factor in every organization and should be treated with an essential complement more than strategic management (Sadun, Bloom and Reenen, 2017, p.122). The United States census revealed that a third of the total variations in administrative practices inside big or small firms are less implemented (Sadun, Bloom and Reenen, 2017, p.123). Companies that have embarked on improving their managerial procedures are making more profits, growing fast, and have a low risk of collapsing.
The adoption of managerial practices is faced with several challenges, such as the false perception of overconfident managers. In the study, (Sadun, Bloom, and Reenen, 2017, p.123) illustrate that when managers rated themselves on a scale of 1 to 10, they scored an average score of seven. However, there was no agreement between the actual quality and the perceived quality. Family-based organizations fear being jeopardized, forgetting that every successful company needs professional employees (Sadun, Bloom, and Reenen, 2017). The deficiency of skills is another major challenge (Sadun, Bloom, and Reenen, 2017). Therefore, companies should combine fundamental strategic choices with robust managerial practices to become successful.
Marketing trends have faced a significant shift from upstream production to downstream production (Dawar, 2013, p. 105). Upstream production involves sourcing raw materials, the manufacturing process, and the distribution of the finished products. In contrast, downstream production consists of selling the products, where costs and risks are minimized by having a competitive advantage. A good relationship enables a company to build loyal customers and investors.
Listening skills are fundamental in providing companies with a competitive advantage (Dawar, 2013, p.124). Dawar (2013) reveals that most companies have invested in surveys, social media, and focus groups to get the “customer’s voice” (p.124) on their product. The study adds that a company should develop a unique and friendly product for its customer’s wallet. Companies’ responses should thus be in the “criteria of purchase'” (Dawar, 2013, p.103). Companies utilize the purchase criteria to scale products after ensuring that they fit their customer’s needs by; segment marketing, developing strategies in the market, and positioning the brand.
Campbell (2018) illustrates how “Alibaba company” made operational changes which led to being rated among the world’s top 10 most valued internet companies in the last ten years. Alibaba held a business meeting with its crucial operation leaders who drafted the strategic progress of the company. The use of ample computing power and digital data has bettered the company’s output (Campbell, 2018, p. 92). The introduction of the “Ant Finances Service” in 2012, which identifies the good and bad borrowers, has resulted in a successful business with a micro-lending operation default of 1% compared to the world bank’s rating of 4%. (Campbell, 2018, p.93). For a successful business, organizations must ensure that machines’ live data fuel operational decisions.
McGrath (2013) provides a competitive advantage cycle, which begins with a launch process where enterprises spot an opportunity, gather resources, and capitalize on it (McGrath, 2013, p.64). Ramp up is the next stage where the ideas are tabled for discussion. The ramp-up stage requires people who can bring together the right information and resources at the right time (McGrath, 2013, p.64). The third stage is the exploration stage; at this stage, an organization needs skilled people in management, accounting, and profit analysis (McGrath, 2013, p.64). The last step is reconfiguration, which requires quality managerial skills to maintain a competitive advantage. Companies need radical thinkers in models and resources to help them know when their competitive advantages are fading away, especially those in high-velocity industries. However, sometimes the cycle does not go as organized, and the manager should know when to disengage (McGrath, 2013, p.65).
In conclusion, the articles indicate that effective strategic managerial practices are essential in organizations as strategies are being made. It is important to seek advice from competent personnel and members of the staff.
The introduction of live data in analyzing companies’ progress is more significant than the human analyzed data.