HSA 267 Order 760869
Student Name
Institutional Affiliation
HSA 267 Order 760869
Case Write-Up
Background Statement
The problem is about a patient and her primary care nurse, Penny Baker. The two were discussing the patient’s religious believes when Ruth Goose interrupts. Ruth is a nurse in the same facility. She interrupts by saying that the patient is satanic because she subscribes to the Wiccan faith. As such, the patient feels wronged and discriminated from the healthcare services she is seeking. The patient states that if she does not receive an apology from Ruth Goose, she will call the media and report the experience she just received.
Major Problems and Secondary Issues
The major problem is that the patient’s religious and spiritual subscription is under attack by a nurse in the healthcare facility. The secondary issue is that the patient’s well-being is under stake because she is being discriminated against for being a Wiccan.
Your Role
I am the Vice President of Nursing Service in a nondenominational community hospital, and I am supposed to discuss the patient’s satisfaction and care with the staff members.
Organization Strengths and Weaknesses
Strengths: The hospital is governed by a mission that protects the patient’s faith and offers services sought. Weakness some staff members are not observing the core values and the recommended behavior in the organization.
Alternatives and Recommended Solution
The community hospital should come up with the facility’s behavior and operational values, which allows patients to feel comfortable (Chretien & Kind, 2013). There is also the need to ensure that patients are treated equally without discrimination, regardless of faith or denomination.
Evaluation
By opting to absorb patient values and needs, the facility will ensure that they receive much-needed care and consequently have positive experiences that aim at improving their health issues. If the nurse opted to pray with the patient, maybe she would have positive thoughts about her health problems. If praying with patients can help improve their statuses, then the facility needs to provide such services in plenty.
Reference
Chretien, K. C., & Kind, T. (2013). Social media and clinical care: ethical, professional, and social implications. Circulation, 127(13), 1413-1421.