Change in an Organization
Helene Chacon
Benjamin Leon School of Nursing, Miami Dade College
NUR4827-2243-11097 | Leadership Management Theory
Dr. Andrew Frados
January 25, 2024
Change in an Organization
Change is a constant factor in any organization. It must, therefore, be embraced by all individuals in order for the organization to function effectively. However, while change is essential, it may only be possible if it is easily integrated into the organizational structure. According to Marquis and Huston (2021), many changes fail because the approaches utilized to implement these changes usually need more structure and planning. One of the instances of change within my organization is the implementation of automation and robotics during the COVID-19 period and subsequent use after the pandemic.
During the pandemic, various initiatives were implemented to improve patient care while reducing healthcare providers’ exposure to infections. One such intervention was the use of automation and robotics in order to monitor patients and deliver medications. The trend has been perfected over the years to increase productivity and quality of patient
care.
I adjusted to these changes by doing a lot of reading and knowledge about robots and automation within the healthcare setting. I also practiced various scenarios, including interacting with these robots and my reactions towards them in the workplace. However, sadly, some colleagues could not adjust to the changes. The idea of a non-human tending and delivering drugs to patients could have gone better with some employees.
From the perspective of change theory, resistance could be due to several issues. Kurt Lewin’s change theory suggests that successful change involves ‘unfreezing’ old habits, changing, and then ‘refreezing’ new habits (Marquis & Huston, 2021). Colleagues struggling with change might be stuck in the ‘unfreezing’ stage, finding it hard to let go of established methods. Providing additional support, addressing concerns, and demonstrating the new system’s benefits could help these individuals move to the ‘change’ stage.
References
Marquis, B. L., & Huston, C. (2021). Leadership roles and management functions in nursing, North American Edition. (10th ed.). Wolters Kluwer Medical.