Steeep
Student
Institution
Steeep
Measuring and Improving Patient Performance
Breast Cancer
I have not worked as a provider or in a clinic before, but I have experienced an unpleasant health care process. My deceased wife was a breast cancer patient, and I once took her to the hospital. After arriving in the health institution for treatment, I had to wait for a long time, which was embarrassing. Again, it was frustrating to expect to get treated after being in the hospital for long hours for doing tests. The system was prolonged and time-consuming. I felt unsatisfied with the procedures in that hospital. I had could not seek any special treatment before, as is believed that everybody in the hospital waiting area deserved the best medicine. Therefore, after talking about the waiting time, the hospital commenced preparing medications ahead of time-based on the stability of the drug.
What can be improved on STEEEP Based on my Experience
Safety
The doctors did not conduct a thorough assessment of my wife when she arrived at the hospital. Even though my wife was not in critical condition, but the clinicians were very reluctant to attend my wife since she took around one hour in the waiting bay. I do not believe that the treatment plan that was taken for my wife the best option as it was prolonged. (Slonim & Pollack, (n.d). again the chemotherapies started to prepare while my wife already arrived in hospital. It was wrong because the chemotherapies take long to stabilize and became functional. For instance, they can take twenty fours in which was not the case with the wife. Therefore, the treatment was not executed properly and done with a hygienic technique.
Timeliness
My wife took a long period at the waiting bay. It was frustrating for taking long without being attended to by the physicians. But later, my wife was treated.
Effectiveness
The care was not effective because the chemotherapies that were done to my wife were expensive. The treatment was not effective because, at long last, my life lost her life. Also, the procedure was not effective because it could take many hours before getting treated. Even I had to complain about the doctor to start preparing for my wife’s medication.
Efficiency
The treatment was not efficient. This is doctors could waste a lot of time before attending to my wife. The preparation of the chemotherapies taken too long, and its costs were high. (Dhaiban, 2017). Moreover, the efficiency can be improved by minimizing the wastage of time and money of the patients.
Equity
As per my understanding concerning this treatment, I know it is accessible to all patients who may have breast cancer, but I am not specific on that. My wife was not discriminated against based on her ethnicity, race, or level of income. Thus there was equity in the treatment.
Patient Centeredness
There was no patient-centeredness in the treatment. My wife was also not treated as a priority and included in all conversations with the doctors. I was also not included in the dialogues with the physicians concerning the state of my wife. The areas that can be improved include checking on timeliness and minimize the time patients take on waiting for treatment in the hospital. Another area that can be improved is clinicians, including the patient of the dialogue, to boost patient-centeredness.
References
Dhaiban, T. (2017). Patient Safety/Quality Improvement Clerkship: University of Tennessee College of Medicine | IHI – Institute for Healthcare Improvement. Retrieved 4 June 2020, from http://www.ihi.org/education/IHIOpenSchool/resources/Pages/ImprovementStories/PatientSafetyQualityImprovementClerkshipUniversityofTennesseeCollegeofMedicine.aspx
Slonim, A., & Pollack, M. (n.d). Integrating the Institute of Medicine’s six quality aims into pediatric critical care: Relevance and applications. Retrieved 4 June 2020, from http://pedsccm.org/FILE-CABINET/pccm/slonim-IOM_quality.pdf