Introduction

Human resource professionals’ role is considered essential for the management of different practices and generates extensive ways to manage the operations effectively. The various knowledge and skills are required for collaboration, employee relations, and customer service to manage the growth of the operation and generate an extensive measurement to manage change. It is essential to obtain knowledge in the area of people for the development and support for the firm’s betterment. Besides, it has been discovered that nonstop learning furthermore, advancement is additionally significant for the firm as through this legitimate learning can be given to the individual and simultaneously information level additionally upgrades at a quicker movement that is likewise productive and helps in extensive measurement of the approach. The most urgent zone where HR proficient spotlights on is related with execution the executives as through this the presence of representatives in the working environment can be overseen, and they can turn out to be more beneficial for the firm

(Hamilton and Davison, 2018).

The present analysis is based on British analysis, an airline in the United Kingdom and its headquarter situated in London. The airline is the second largest UK based carrier and manages extensive growth in the operation (British airways, 2020).  The report also states the significance of HR professionals, personal skills audit, and organizational learning for effective growth.

LO1

P1 Professional knowledge, skills, and behaviors required by the HR professionals

HR experts working in the British airways assume most critical function in the association as they are relegated obligation to deal with the staff individuals from the firm to lead authoritative tasks easily and manages the operation to perform the task for a productive result in operation. Primary information is needed in the region of individuals the executives like HR experts need to comprehend about how they can deal with the people working in the working environment effectively and generate an extensive growth in the operation to manage the operations. Information concerning choice making is likewise significant on account of HR experts where they need to guarantee that privilege choices are taken in the kindness of the business and on the off chance that if dynamic isn’t up to the mark, then it may hamper the acts of HR experts and led to affect the business position. However, similarly different abilities are additionally needed for the HR experts, where one of them is preparing and advancing to manage the resource and generate a productive result (Ahammad, 2017).

Considering this aptitude, people related to the region of HR give legitimate preparation to the staff individuals from British airways to generate information and expertise level can improve without any problem. At some point, workers’ level of aptitudes isn’t sufficient, and in this case, workers need to confront trouble regarding delivering legitimate client support to the objective market. Correspondence ability is likewise significant to manage the business operation and generate extensive growth in the operation. With the help of this ability, they can associate with other Branch of Business people appropriately and simultaneously coordination between the staff individuals is conveyed effectively, which is likewise vital. However, the absence of the correct information directly affects the management of HR professionals and the business adversely.

It has been examined that time management is essential for the managers to manage the growth for an individual and for the company to develop an extensive measure in operation and generate a productive result. It is significant that the behavior must be in accordance with the development of people. It contributes towards the management of an effective source to opt for a productive result in operation. However, the behavior represents a behavior to encourage the management of function and develop a productive source in operation (Fuka, and Rolinek, 2018).

P2 Personal skill audit to identify appropriate knowledge, skills, and behaviors

The relevance of individual expertise review is high concerning the degree of aptitudes. Also, information present is sufficient or not and adopts various ways to manage change in the operation and growing. For doing individual expertise review, SWOT analysis has been applied for the association of a productive result. I have the ambition to become an HR manager in British airways for obtaining the goals and my own abilities and capabilities through which I can think about my own abilities and understanding that are urgent and based on this self-awareness plan has been prepared to obtain a deep understanding.

Strengths	Weaknesses
I have suitable knowledge related to talent acquisition. Excellent communication skills Leadership skills to manage the team and ad-hoc task	Low knowledge related to the area of employment Difficulty in managing conflicts
Opportunity	Threats
Obtain more knowledge from the professionals Attend seminars and workshops to gain practical knowledge	High level of competition

 

Thus, this is my own ability review that speaks to my principle qualities and shortcomings. I have distinguished that specific open doors are available with me. This can give me the most ideal uphold as far as turning out to be fruitful HR supervisor and adopt various skills to manage the operation effectively, which will help me obtain an extensive result in operation. By working more at my shortcomings, I will have the option to become fruitful chief in the zone of HR, and my own abilities will likewise upgrade through this. Based on examination self-improvement plan has been arranged, and it has been demonstrated extensively to manage the operations and effective growth for the management of a sustainable approach. It aims to follow various parameters to manage the extensive operation results and grow moderately (Akella, 2020).

Area of Improvement	Actions	Resource required	Time frame
I have to obtain extensive knowledge regarding employment law to manage the operations	I will opt for practical advice from the professionals to guide me regarding various employment practices and obtain extensive growth for a fruitful result in the operation	Sources from various online platform, journal, and articles related to human resource management will be required	3-4 weeks

 

Personal development will help me provide an extensive result in operation and positive feedback to improve the various areas, which requires special attention and managing an extensive source for a productive result in operation.

M1 Detailed professional skill audit that demonstrates evidence of personal reflection

With the help of SWOT investigation, I have recognized that different territories are available to center upon and understand various ways to manage the operations. I imagine that I have to build up my refereeing aptitude as they are most certainly not sufficient. Also, I have encountered that I am extremely terrible about dealing with the strife inside the work environment and managing the conflicts taking part in the organization. Thus, this is the fundamental restriction, and I feel that I have to obtain more focus on the advancement of this expertise so I can perform better and reach the desired goal in life. At some point, the circumstance of conflict may occur in the work environment, and I have recognized that my exhibition was poor in the wording of overseeing struggle, so I have to obtain more focus on the management of such functional area and generate an extensive growth in the operation for a scalable use. I have to learn the right strategies for overseeing strife, and I figure this can uphold me a great deal to become the HR manager. On the other hand, the executive’s aptitude is generally critical for the chief. It straightforwardly gives help with terms of upgrading the general exhibition and managing the overall performance to obtain extensive growth and adopt a scalar position in the market.

Also, I have seen that picking up information concerning the employment law zone is also significant for me as it will help me gain extensive knowledge regarding productive growth in the operation. I have investigated that I am not in any manner mindful about the different employment laws for any HR proficient it is important to have appropriate information on the business laws and this prompts ascend in the productivity level to manage the business operations extensively and efficiently performs the activity. I have to embrace or consider distinctive hotspot for picking up information regarding work laws and with better information and gain practical knowledge regarding the same. I can perform productively in the territory of HR. I think these are the two fundamental territories where I need to work upon carefully, and this can contribute a ton in achieving my own objectives that are indispensable for me in each conceivable way and manage the activities from a scalar growth prospective.

LO2

P3 Analyzing the difference between organizational and individual learning

Following the British airways, learning is viewed as urgent. Through this advancement of individuals and the whole firm can happen effectively that is vital and generates extensive measures to grow the business exponentially. Further, it has been discovered that learning encourages the selected organization workers to focus on client care rehearses effectively, and it makes a difference in the improvement of the association and grows exponentially for an effective business operation. The idea of individual and authoritative learning alongside preparation and advancement varies from one another (Mutamba, 2017).

Organization learning It develops an extensive option to manage the growth of business and obtains the firm’s requirement for obtaining an extensive result in operation. However, the performance of the company to manage the cost-saving strategies must be improved to adopt effective learning in the business and manage the operations extensively for a productive growth. It includes large amount of time and proper planning for the operational growth. However, all the learning process is extensively managed by the company which includes arrangement of training and workshop program for an effective use of the resource.

However, on the contrary individual learning generates different practices according to individual needs and manages personal development for extensive growth operation. For instance, if an employee is comparatively not good at managing the time and obtain extensive ways to improve the skills that will help in the overall personal development and will also benefit the organization for an extensive growth operation. However, Individual learning does not lead to obtain large amount of time in the process. The resource management is done personally to obtain organizational support and deliver extensive operations for a scalar growth in the process (McCarthy, 2016).

Training refers to skills enhancement and extensive knowledge regarding the employees working in the firm to carry out the operations properly and results in an effective implementation of business process. It is generally for a shorter period of time and delivers a productive reach in the operation. Various seminars and workshops are conducted for the employees to obtain practical knowledge related to the job. The main objective of such operations is to improve the skills and obtain competencies for the individual in the firm and adopt a proactive way to manage extensive practices.

On the other hand, development is a sort of instruction measure that essentially centers on improving the staff individuals in the work environment and manages and extensive growth in the operation to perform the activities. It is a continuous process that does not encounter a specific time period and measure the operations extensively to manage growth. Improvement embraces the idea of individual advancement and it isn’t confined to a specific expertise or some other territory. It improves an individual’s personality and deals with the sources to obtain a productive reach in the process. It involves a single person to manage the operations and growth process.

P4 Analyzing the need of continuous learning and professional development

The process of continuous learning leads to obtain an extensive result in the operation that helps to adopt various ways of learning that helps the employees of the firm to work effectively and manage the operations for a productive growth. British airways obtain various kinds of expectations from the firm to grow continuously and learn new customer service tactics to grow potential in the market and manage the business task appropriately for a productive result. However professional learning leads manage the business task appropriately and deliver an extensive result in the operation for a productive growth (Stock, Bucar, and Vokoun, 2018).

Both the ideas, for example, constant learning and personal development helps in the development of the association and the management of various operations. Thus, the objectives can be refined effectively, for example, improving piece of the overall industry, productivity and so on Consistent learning is fundamental as through this staff individuals can comprehend about the new strategies of clients administration and they can take remedial activities likewise for dealing with the difficulties that are looked inside the working environment and generate an extensive growth in the operation. In short, without nonstop learning it is hard to focus on information and ability advancement of the expertise in the association that helps in extensive growth operation and a productive result in the operation. Additionally, professional development is vital as it helps the employees to become more productive and provides a viable management of the functions for managing the growth in the performance and obtaining a productive result in the operation.

M2 Analyzing learning cycle theories to implement continuous professional development

Different learning cycle hypotheses are available that helps to decide which learning can be given to the people in the working environment. Kolb learning cycle is one of them whose principle stages take into thought regarding solid experience, Reflective observation, unique conceptualization and finally dynamic experimentation to manage the growth in process. Every one of these stages hold high significance from the learning perspective and through this individual can undoubtedly act in the working environment to obtain a productive reach in the environment (Ahmadi, et.al 2018).

However, the first stage regarding the solid experience takes place in British airways for an effective management of the employees. The reflective observation develops an importance for the management of understanding and experience and obtains a productive result. The abstract conceptualization leads to the development of new ideas and innovations provided to the employees of British airways that helps to manage a productive result in the operation. Lastly in the academic experiment the learner develops an extensive idea for the improvement in the learning process and generates a smooth functioning of the business for a productive growth in the operation (Chanani, and Wibowo, 2019).

LO3

P5 Understanding of HPW contribution for employee engagement and competitive advantage

The Idea of HPW high-performance working primarily shows the free progression of data, trust and straightforwardness through which business activities are directed in a correct way and generates a productive result in the management of the operation. The primary viability of HPW is that it bolsters the representatives to deal with their own and there is no such limitation. Representatives can work unreservedly, and they can make moves for the improvement of association. HPW moreover energizes coordination inside the work environment where representatives of British airways may like to organize with one another and this contributes a great deal in achieving the business objectives in the most ideal way and managing the business functions. For the situation if legitimate HPW isn’t at all advancement in the work environment at that point it gets one of the most troublesome assignments for the firm to deal with every one of its representatives appropriately (Adizes, Cudanov, and Rodic, 2017).

The HPW permit having center around the development of customs so that work can be improved. It permits having representative’s ID and guaranteeing to have adaptable style of correspondence. It encourages to ensure that general open door as to the training can be assessed in critical way. Laborers are cooperating with rationale options that issues are being settled. It encourages controlling the impediments and improving capacities. With the help of high execution working the reasonable cycle can be actualized to improve the support stage of the laborers inside association and manage an effective growth in the business.

M3 Benefits of HPW to manage specific organizational situation

HPW generates extensive advantages for the growth in an organization. The major objective is to satisfy and motivate the employees manage the situation of low staff satisfaction for a productive reach in the company. Many employees operate a productive way in British airways for the management of operational functions. It supports the employees to work with each other and conduct various business practices that help in effective management of the activities (ALimam, 2017).

LO4

Approaches for efficient performance management

The process of performance management ensures that the operations and functions of business align with the set goals and objectives of the organization efficiently and effectively (Abualoush, et al. 2018). It is a tool that facilitates British Airways to evaluate and monitor employees’ work. The main goal of the performance management is to foster an environment that makes the people perform to the maximum of their abilities. By focusing on the best approaches of the performance management, the chosen organization can enhance positivity in the work culture while boosting the employees’ performance.

The approach of collaborative working at British Airways ensures that the work is equally distributed among the team members of different department and no individual is overloaded. As observed in the company, it signifies the effectiveness and efficiency in the group performance when everyone’s contribution is collaborated in a strategic manner.

It is one of the best approaches as it promotes the exchange of ideas and working styles among the team members. People learn from each other’s strengths and weaknesses. When the efforts are joined together, achieving the organizational goals becomes easier in cooperative surroundings. For instance, in case a major problem arises at the company, people possessing different skill sets and talents would come together to resolve the issue. A big problem can be divided into small parts so that the problem-solving gets quicker and better. The approach for solving the problem is enhanced when experienced and competent people team up leading to high level of commitment (Jordaan, and Cillié, 2016).

Organizations like British Airways are usually successful because of their collaborative style of working. They not only promote better relationships among the members of the same department rather emphasize on coordination and cooperation across various departments for improving the performance level of employees.

Apart from collaboration, timely recognition boosts the morale of the staff members. When the employees feel that their efforts and contribution is being recognized by the company, they feel valued and reward the organization with loyalty and high levels of commitment. This approach and significant addition to the approach would ensure the conversion of average employee into high performance team members. Rewards and recognition are the best tools for motivating the staff of the company besides the monetary benefits (Nawaz, Gajenderan, and Vasuki, 2020).

In addition to this, effective communication as a performance enhancement approach is quite beneficial for the selected organization. As British Airways is a large organization, there are more chances of communication gaps that may lead to drop in productivity, chaos and conflicts across the departments, and unachieved organizational goals. This may result in dissatisfaction among the employees and fall in performance levels of the employees. Hence, it is vital for the company to develop effective communication within the organization. The employees should be communicated timely and properly regarding their performance, so that the proper action in terms of training and development can be taken effectively. Transparency in communication between management and the departments improves the trust and covers the loop holes in the exchange of information and ideas (Nwabueze, and Mileski, 2018). Apart from this, managerial trainings and development will also play an important role in enhancing the employees’ performance and commitment.

Critical evaluation of the approaches

There are advantages and disadvantages of every concept and approach. Collaborative approach to performance management fosters better participation of every team member. As the inputs are required from each individual, it provides great platform for exchanging ideas and solutions to different kinds of problems.

However, the con of this approach is that its success relies on the openness among the team members. In the situation where the people are rigid and limited by their personal egos, it becomes difficult to bring different people together. Sometimes, personal biases also serve as hindrance in adopting this style, as some people feel that they are not being heard and not getting chance to showcase their talents in the tasks (Burton, 2017). The reliability of the feedbacks provided by different team members may also hamper the people’s performances. Hence, it is important to take measures while considering the employees’ feedbacks for their colleagues.

Another approach of teamwork at the company also has significant contributions in improving the performance levels of the employees. When the team is made up of people of different skill sets, it helps in enhancing the overall performance of the team as the tasks are shared and does not rely on any person in particular. However, in case the employees are not considerate of each other and focus only on their individual goals, the team fails to complete the projects and assignments on time. Also due to lack of coordination among the team members, there are great chances of mistakes and loop holes in the project delivery (Tripathy, 2018).

Conclusion

In the above research, a personal SWOT analysis has been carried out to identify personal skills and areas of developments. Further, the factors need to be considered for sustainable business performance is evaluated in the report. Also, the contribution of high performing working styles in providing competitive advantage is being analyzed. In the final part of the document, different approaches to performance management are evaluated and critically analyzed.

 

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