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Communication skills are essential in every organization because conducting business and sharing ideas depends on how individuals can express themselves. Based on the article, possessing communication skills even in the scientific field is of great value. In the scientific field, building alliances and networks requires pitching ideas, giving talks, writing papers and proposals, and communicating with various audiences. The ability of any scientist to disseminate knowledge to a broader audience is critical to their career. Therefore, to be successful, regardless of the field, one must learn how to communicate effectively.
In any organization or business, good communication is essential in the effective running of operations. It is a vehicle that enables managers to fulfill their management functions. For managers to plan effectively, they must communicate their goals and visions to people within the organization. For them to organize successfully, managers should advocate for and encourage free-flowing communication across departments. Managers can only lead more successfully when communicating organizational goals to employees and inspiring trust in their leadership. Moreover, managers can only control successfully when they empathize with organizational goals and correct ongoing processes (Markovic & Salamzadeh, 2018). Therefore, managers across all organizations need to possess communication skills.
I want to work in social work in child welfare and family. In the child and family field, social services are designed to promote child safety and deal with family violence. The services include providing the caregiver with support to enhance parenthood or guardianship and provide alternative living arrangements for children. The social worker attempts to find protective guardianship for a child, which may include out-of-home placements. Therefore, social work services may include casework and therapeutic services designed for providing family and child counseling and support (Chalk & King, 1998). Besides, the services may also include legal intervention, income support, mental health services, education, and other support services. Generally, all interventions are set to promote social support and address the safety requirements of a child.
Considering the nature of services offered, social workers deal with diverse problems; some are straightforward and simple, while others are complex. Working in the child protection field requires having communication skills, especially given that social workers undertake complex interviews. The ultimate goal is to promote the protection of a child and vulnerable adults, preserving families, developing resources and networks necessary for the functioning of a family, enhance parents’ abilities to support and care for children (Chalk & King, 1989). Communicating with children, young people, and their parents or guardians is at the heart of the field; therefore, it involves using a range of communication, including verbal and non-verbal skills, to engage and communicate with young people and children.
Further, empathy has always been considered an essential skill in the social work field, especially when dealing with children. Social workers asking service users what they value in their work portrays a picture of understanding and caring for their feelings and needs. Besides, engaging with clients requires constructing open and closed questions in the initial encounter with service users (Forrester et al., 2008). Well-constructed questions require having good communication skills. Another important aspect of communication for social workers is using reflections, which are vital during counseling. Reflections are critical to expressing accurate empathy and enable a more in-depth exploration of emotional content (Forrester et al., 2008). Social workers are also able to manage interactions with the clients sensitively. Good communication skills are critical to social workers and provide an invisible but essential context for their profession.
References
Chalk, R. & King, P. (1989). Violence in Families: Assessing Prevention and Treatment Programs. National Academies Press.
Forrester, D. et al. (2008). Communication Skills in Child Protection: How do Social Workers Talk to Parents? Child & Family Social Work, 13(1), 41-51.
Markovic, M. & Salamzadeh, A. (2018). The Importance of Communication in Business Management. The 7th International Scientific Conference on Employment and Entrepreneurship, 11-28.